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The Paradigm Shift Expanded: Part 2
Two Fundamentals That Make the Difference I would be remiss if I didn't at the very least emphasize a fundamental that...
The Paradigm Shift Expanded: Part 1
A Way of Playing a Winning Game Each of us has his or her own parameters for treatment. I have mine. You have...
The Paradigm Shift Expanded
Introduction The Guidelines for the Management of Patients With Periodontal Diseases, which Dr. Michael Rethman...
Weekly Tip: Communication Center
Communication Center Dr. Lee Sheldon In the Hubband Management System a lot is talked about written communication....
Weekly Tip: Staff Member’s Anniversary
There is a particular date in your staff member's lives that is very important to them, much more important than I...
Weekly Tip: Best Way to Demonstrate to Patients…Big Screen TV!
We are very much into digital technology, but sometimes we just don't make it big enough. We just don't allow the...
Do You Really Need to Have your Teeth Extracted?
"You need to have all your teeth taken out," may be one of the most devastating statements that a dentist can make....
The ADA Position
The following is my perspective of ADA resolution 65 dated September, 2016. I would welcome commentary from those who...
Transition
One wants to find meaning in retirement. I think that David brings the point home that he made a new life for...
How to Create Control in your Periodontal Practice
How to Create Control in your Periodontal Practice This is a project, a very worthwhile project, particularly when...
The Dental Experience
Fee for Service? Try Fee for Outcome.
You have a noise in your engine. You take the car to the shop to be fixed. You're told that it is a valve. You...
It is Treatment Outcomes That A Patient is Paying For.
I’m replying to this thread, although I could certainly apply this to the other running thread as well. I choose this...
The Subject of Time
Investing Time in Your Patient How do you prepare for your new patient's arrival? Is it enough that the patient...
The New State of Periodontics
Hope to see you at the AAP this Sunday night at 6:30 PM. Palm Beach Room at the Gaylord Palms. If we look at our role...
21 Qualities
There are lots of reasons for direct to consumer marketing. I won’t bore you with statements that I’ve already made...
Celebrate your successes - A Monday Morning Minute.
Flaps and Handlings - A Monday Morning Minute
Phone purpose - A Monday Morning Minute.
Written Agenda for Staff Meeting - A Monday Morning Minute.
The Briefing, a Monday Morning Minute.
CAPITATION; THE INEVITABLE FUTURE
CAPITATION; THE INEVITABLE FUTURE If we follow the dotted line into the future, as the economics of dentistry...
The Phone
The Phone What is the least expensive marketing tool in your practice? It’s your phone. Let’s look at your phone and...
Preparing Your Practice for Survival and a Lot More
Preparing Your Practice for Survival and a Lot More I had the opportunity to speak with two periodontists today. The...
Doctor Phone Call
The Seven Critical Elements your Office Manager Can Use to Propel Your Practice
The Director of Dentistry
AAP Connect 11.2.14
A Thanksgiving Wish
Before I take off for a nice week with our kids and grandkids, let me take time to express my thanks to you for the...